A business that creates handmade home and lifestyle products, working with highly skilled craftspeople around the world.Challenge
MCR Services was approached by a company that needed help getting its spring/summer hanging baskets ready for sale. On arrival to the team at MCR, the unique aged zinc baskets were missing a drainage hole, rendering them impractical.Solution
Our rework project meant that we had to unpack each hanging basket and carefully drill a 1cm hole into the centre base before repackaging the product ready for sale.
Just a quick email to say we have received the planters back and these have started to go out to customers. I have been really pleased with the service provided by yourselves from the point of contact with yourself, to the team booking deliveries with the warehouse and the quality of rework.